Visitor Information

REQUIREMENTS FOR YOUR VISIT

  • 2Gplus proof:
    Presentation of proof of vaccination or recovery plus rapid test: Vaccination documentation (as QR code via app or in paper form) of a complete vaccination (at least 14 days ago) or a certificate of infection confirmed by PCR test (not older than 3 months) must be presented.
    In addition, a recent negative antigen or PCR test must be shown.
    In addition to these proofs, an original official identification document must be presented in order to verify identity.
    Exempt from the 2G restriction are Children up to and including 5 years of age, children up to and including 7 years of age who have not yet started school, elementary school students and students of a special education and counseling center, a school that builds on elementary school or a vocational school, persons up to and including 17 years of age who are no longer attending school (negative antigen test required), persons who cannot be vaccinated for medical reasons (medical evidence required, negative antigen test required), persons for whom there is no general vaccination recommendation by the Standing Commission on Vaccination (STIKO) (negative antigen test required).
    Exempt from the test proof requirement are persons who completed their full vaccination no more than 3 months ago, recovered persons whose subsequent vaccination was no more than 3 months ago, recovered persons whose infection with coronavirus was no more than 3 months ago, persons who have received their booster vaccination, children up to and including 7 years of age who have not yet started school, schoolchildren* up to and including 17 years of age and persons for whom there is no recommendation for a booster vaccination by the STIKO (for example, fully vaccinated children and adolescents up to and including 17 years of age and pregnant women in the first trimester of pregnancy).
  • Collection of contact data:
    There is an obligation to collect and data process the contact details of guests for possible infection chain tracing. This can be done on site or via the contact form below.
Further general information

Opening Times

pAlAce

Viewing the interiors is only possible in a guided tour; for times of tours see below.

all year long

Mon. - Sun., Holiday
09:00 am - 05:00 pm
Last admission 4.30 pm

Palace cash desk

all year long

Mon. - Sun., Holiday
09:00 am - 04:30 pm

Palace Garden

Open to the public during daylight hours

German Apothecary Museum

all year long

Mon. - Sun., Holiday
10:00 am - 05:00 pm
Last admission 4.40 pm

Please note:
Also when visiting our monuments, the usual requirements of the valid Corona regulations of the country apply. Masks are compulsory as soon as the minimum distance of 1.5 meters from other persons cannot be maintained. In the indoor areas, masks are generally mandatory. Persons 18 years of age and older should wear an FFP2 mask (or equivalent). 
Exceptions to the mask requirement:
- Children up to and including 5 years of age; from 6 years of age, a medical mask must be worn.
- persons who cannot wear a mask for health reasons (medical certificate required)
- outdoors only if the minimum distance of 1.5 meters from other persons can be permanently maintained.

Please bring a suitable mask with you.

According to the Corona Ordinance of the State Government of Baden-Württemberg, we are obliged to request your contact details such as surname and first name, address and telephone number as well as date of visit, time (from - to), start time of the guided tour. The purpose of the survey is to ensure the fastest possible traceability of the chains of infection with the virus.   

Save possible waiting time at the cash desk and print out your contact form in advance and bring it filled out to your visit. Of course, it is also possible to fill it out on site.

Download contact form (PDF - lack barrier-free access*)Data protection information on the collection of personal data

* Unfortunately, most PDF files lack barrier-free access. If you require PDF content, please contact us via our hotline at +49(0)72 51.74 27.70, where we will be happy to provide the content of the PDF files. 

Guided Tours

Due to alert level II, public guided tour operations will be discontinued as of November 27, 2021. Guided tours can still be booked for groups, but the 2Gplus certificate is required for all participants.

Guided tours in German

1 april to 31 october

Mon - Sun 11 am, 12 noon, 1 pm, 2 pm, 3 pm, 4 pm

1 november to 31 march

Mon - Fri 11 am, 12 noon, 2 pm, 4 pm
Sat and Sun 11 am, 12 noon, 1 pm, 2 pm, 3 pm, 4 pm
Guided tours in english

1 April to 31 October

Mon - Sun 12.15 pm, 2.15 pm

1 novemBer to 31 mArch

Mon - Fri 11.15 Am, 12.15 pm, 2.15 pm And 4.15 pm
Sat and Sun 11.15 am, 12.15 pm, 1.15 pm, 2.15 pm, 3.15 pm, 4.15 pm

Group tours, also outside opening times, available by arrangement.
Special tours as per schedule and by arrangement.

Admission

Palace Ticket

Adults 9,00 €
Reduced 4,50 €

Includes use of the Funicular Railway, Courtyard, Great Tun, German Apothecary Museum

Guided Tours (additional fee)

Adults 6,00 €
Reduced 3,00 €
Family 15,00 €
Audio Guide (in several languages)5,00 €
Groups of 20 or more per person5,40 €